Wigs & Hairpieces FAQs

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

How do I decide Human Hair or Synthetic?

Synthetic for consistent amazing style, no work required and less expensive. Since synthetic hair is less costly, you can afford to change your style more often.

Human Hair wigs are ideal for experienced wig wearers who are happy to invest time into regularly maintaining and styling the hair. Human hair wigs are significantly more expensive than synthetic.

How often do I clean my wig/hairpiece?

If worn daily for 10 to 12 hour a day, we would suggest you wash it once every few weeks. But some factors could change this, depending on the individual wearer, the styling products used or the environment in which the wig or hairpiece is worn. You will be the judge of when it needs to be cleaned.

Creative Wigs have carefully crafted and formulated a range of wig care products made here in Australia. Our Shampoo, finishing spray and leave-in conditioner for synthetic and human hair will help you to retain the look and shine of your wig.

How do I put on my wig?

Hold the wig with the label facing you, place the wig on your forehead and liftback and over. Ensure the ear tabs are sitting evenly at the temples. The hairline of the wig should be approximately where your natural hairline sits. If unsure, use your fingers (4 fingers from forehead to the eyebrows). Once this is done, style the wig to preference.

How do I store my wig?

Best to store your wig on something smaller than your head. E.g., wire wig stand, styrene head, empty jar or vase. Any of these options will maintain the style of the wig between wears. Keep your piece in a clean place, away from dust, source of heat and excessive humidity.
You can also store your wig in our Creative bags, with a piece of cardboard around it. This will help the hairpiece maintain its original look, control frizz and tangles whilst increasing its lifespan. Additionally, our bags are storage saver (Marie Kondo-ing), easily accessible, easy to carry when travelling and storing, and REUSABLE!

Will my wig frizz?

Frizzing occurs by friction, so, the longer your synthetic wig, the faster this will happen. Additionally, excessive steam and strong heat such as opening the oven, the dishwasher, blow dryers, and curling iron can cause extreme damage to the fibre.

How do I choose a colour?

If you are new to wigs, consider staying as close as possible to your natural colour and to what you know suits your completion but by all means be adventurous. While we try to ensure that the colour swatches on our website are as accurate as possible, computer or mobile phone screen’s settings make it impossible to provide a colour swatch on your screen that it is exactly like the real colour. If you are unsure best to discuss with one of our wig consultants

Can I curl or straighten my wig?

Some synthetic wigs are heat resistant and can withstand heat up to 180degrees, however, if unsure don’t try! Human hair can be styled to suit your mood (always be cautious when styling).

Can I colour my human hair wig?

Most human hair wigs have already been coloured once, so at this point, you can only make it darker to restore the original colour. Do not lighten or bleach!

Where can I donate my hair?

Please visit Variety or AAAF for more information 

Which wigs are the best for sensitive scalp?

Monofilament, hand-knotted/hand-tied or silicone-based wigs may feel more comfortable on sensitive skin. However, if these bases still cause irritation, we recommend wearing a cotton/bamboo wig cap or velvet wig grip to keep the piece away from the scalp.

Do I need a full wig or a hairpiece?

This decision is dependant on your needs. Best to discuss this with our expert wig consultants

Can I shower/swim in my wig?

It is not advisable to swim or shower with your synthetic piece. It will impact severely on the lifespan of your wig. However, sometimes this is unavoidable. We advise using an old one, especially for exercise and swimming, so as to avoid ruining your beautiful wig. 

Can I cut a synthetic wig?

In short, yes, however, ensure it is done by an expert in synthetic wigs.

Can I wear a wig if my head sweats a lot?

Wearing a bamboo wig cap is a fantastic choice for wig wearers with sweaty scalps because of its wicking properties which draw moisture away from the skin.

How do I wash my synthetic wig?

Immerse the wig in a basin or bowl of cool water and wash gently with Creative Shampoo. Rinse thoroughly with fresh cool water. Gently blot excess water with a towel (Do not wring or twist) Spray Creative Leave in Conditioner for Synthetic Wigs into damp hair (Do not rinse out) Leave to air dry naturally (Do not dry wig on head or a stand).

How do I know what cap size to buy?

In order to find the right size wig, measure the circumference of your head from the front hairline, behind your ear, to the nape of your neck, to your other ear and then back to the front hairline. Sizes will vary slightly from brand to brand, and it’s important to note that not all wigs are available in all cap sizes.
An average size wig will fit around 90 - 95% of customers. Please see below:
Petite 20-21" / Average 21.5"-22.5" / Large 23"

What are the different types of Cap Construction?

Constant innovation in technology allows for increasingly wearable and comfortable wigs! The base of any wig is referred to as a cap. The hair is attached to the wig cap using a variety of techniques to achieve different looks. On most wigs, hair is attached in "wefts" These are strips of hair doubled over and sewn closely together in long strands. Others are hand-tied for the most natural movement. If you like to wear your hair swept away from your face, lace front wigs are the best option. If you like parting versatility, we recommend full monofilament wigs. 100% Hand-Tied and double monofilament wigs are known for being gentle on sensitive scalps.

  • Machine Made: The most common and affordable design. Wefts of hair are sewn onto the cap, which has a closed lace layer at the crown. The hair is cut and styled into a specific style and the crown is often teased or crimped so you cannot
    see down through to the cap. This type of cap often gives the hair volume at the
  • Lace Front: Create the illusion of natural hair growth along the hairline. This adds to the natural appearance of a wig and allows for styling away from the face. Some come pre-trimmed and are ready to wear while others will require the lace to be trimmed to the desired length.
  • Monofilament: Offer a very natural look. The monofilament panel gives the
    illusion the hair is growing from the scalp. The hair can be parted in different directions. Monofilament wigs can be monofilament at the parting, crown or entire top of wig. The double monofilament wigs are a great option for sensitive scalps as the cap is soft.
Do wigs need a certain face shape?

Oval Shape: If you have an Oval Face shape you are one of the lucky ones! This is said to be the "ideal"; face shape. Well balanced and proportionate, with slim features and usually, prominent cheekbones. Wider at the cheekbones and slightly narrower at the forehead and jawline. The forehead and jaw from corner to corner will be more or less equal.

Styles for an Oval Face: Pretty much anything goes! Long, short, bangs, no bangs,
blunt fringes, straight or curly, your face shape will be complimented by most styles.
Celebrities with this face shape: Rihanna, Cameron Diaz, Kate Middleton.

Round Shape:Exactly as it sounds - there are no angular features. Full cheeked and widest at the cheek bones with a slight narrowing at the jawline and forehead.

Styles for a Round Face: Add fullness and volume to the crown and keep it sleek at the sides. A short pixie cut can carry this off well. Try and avoid chin length bobs withno volume as this will add to the roundness of the face. Celebrities with this face shape: Kelly Osbourne, Holly Willoughby, Mila Kunis.

Square Shape: Strong bone features. Wide jaw, angular chin will really stand out with square facial features. The width of the jawline, cheekbones and forehead will not differ too much from each other, giving the square shape to the face.

Styles for a Square Face: Soften the features with a wavy shoulder to medium length style. Maybe add some choppy layers and hit up the beachy vibe look. A middle parting also works great. Celebrities with this face shape: Billie Piper, Angelina Jolie, Sandra Bullock.

Oblong Shape: Very much like the square shaped face with similar widths and angular features, except it's longer. Oblong faces can be quite straight.

Styles for an Oblong Face: Volume, curls, waves and texture! Avoid having too much volume on top and not enough on the side. Short to medium styles also work well for oblong shape. Bobs are also great especially graduated and asymmetrical so keep one side shorter than your jawline. This will shorten the face and give it a little more roundness. Celebrities with this face shape: Terri Hatcher, Sarah Jessica Parker, Lisa Kudrow.

Heart Shape:Heart face shape is similar to the oval but with a slightly wider forehead, It narrows at the cheekbones and has a defined chin. Some of you may even have a hairline that meets in a point in the middle.

What Styles Suit You: Medium length styles suit your shape perfectly. A fringe is definitely a great option. Adding texture and volume towards the ends away from the roots will give the chin a slightly wider appearance.  Celebrities with the face shape: Scarlett Johansson, Naomi Campbell, Eva Longoria.

Diamond Shape:The least common of the face shapes. Narrow at the jawline and the forehead, with your cheekbones being the widest point of your face.

What Styles Suit You: Whatever style you decide, show off those cheekbones. Blunt cuts with straight bangs are beautiful for this shape. Celebrities with the face shape: Halle Berry, Jennifer Aniston, Taylor Swift