Shampoo

At Creative Wigs, it is imperative that you use our specially-made shampoo for both human hair and synthetic wigs. Any other shampoo can ruin your entire wig, but our special shampoo is specifically designed to retain the look of your wig. Not only does it effectively clean your wig, but it also maintains its shine and keeps the hair silky for a longer period. Do not hesitate, add this product to your cart immediately before it sells out.

In order to find the right size wig, measure the circumference of your head from the front hairline, behind your ear, to the nape of your neck, to your other ear and then back to the front hairline.

Sizes will vary slightly from brand to brand, and it’s important to note that not all wigs are available in all cap sizes.

An average size wig will fit around 90 - 95% of customers. Please see below:
Petite 20-21" / Average 21.5"-22.5" / Large 23"

Pick up

Pick up available at Creative's Showroom

Usually ready in 24 hours

Shipping

Orders are processed within 1 business day (excluding weekends and public holidays).

Australia

Same state
Metro: up to 2 business days
Country: up to 5 business days

Interstate
Metro: 3–6 business days

International

Flat rate shipping: $45
Delivery timeframe: 3–10 business days

Backorder / Out of Stock
If an item is marked “backorder”, it is not currently in stock. These orders ship from our Creative Wigs International Distribution Center and require 7–10 business days for dispatch (excluding weekends and public holidays), plus delivery time.

Returns
Please refer to our Returns Policy for eligibility and conditions.